2017–
Bringing development in-house
Starting with no engineers on staff, hired interns and full-time engineers and set up code review, CI/CD, and team rules to bring development in-house.
Nagaaki Hoshi
星 永亮 / ほし ながあき
I joined Rakuten in 2010, where I developed Rakuten e-NAVI, the member website for Rakuten Card, and went on to work as an Oracle DBA, a development team lead, and a technical director for new businesses.
In March 2017, I joined Yourmy Star Inc., then a six-month-old startup, as its first engineer. I brought development of the service, originally built by an outside contractor, in-house and set up the engineering team. I also head the product department, where I have managed a product organization that grew to about 25 people, built up engineering hiring and an evaluation system, led the move from AWS to Google Cloud, laid the groundwork for using data, and brought generative AI into daily operations and development.
What I care about most is building teams and systems that do not depend on a few exceptional people, where everyone can do their best work and keep creating value as things change.
Proposed Google Agentspace (now Gemini Enterprise) to make customer support replies more efficient, and the team put custom agents into daily use. Introduced AI tools such as Cursor and Cursor Bugbot for the engineering team.
Finished moving the main products, a step-by-step effort that began in 2021. The new serverless setup handles peak demand in the busy season.
Master of Technology Management (Professional Degree). Presented research from the program at the 2nd Annual Conference of the Computational Social Science Society of Japan (CSSJ2023).
Set hiring KPIs and reviewed them regularly, growing the team to more than 10 full-time engineers. Defined expected roles for each grade and built an evaluation system around them.
Manages engineers, designers, and product managers.
A show where two engineering managers at startups talk about technology and organizations. I co-host it.
"How code review turned beginner interns into full-fledged engineers" (in Japanese)
As head of engineering, started by bringing development in-house and setting up the basics: code review, CI/CD, and team rules.
Planned and managed the restaurant search app Rakoo, and launched services for brick-and-mortar stores.
As lead of the Rakuten e-NAVI development team, shipped "Itsudemo Edy Charge" with the team.
Built databases, designed data migration, and tuned performance for a major system upgrade.
Developed Rakuten e-NAVI, the member website for Rakuten Card, as a web application engineer.
B.Eng., Department of Urban Engineering, Faculty of Engineering.
2017–
Starting with no engineers on staff, hired interns and full-time engineers and set up code review, CI/CD, and team rules to bring development in-house.
2019–2022
Opened new hiring channels and designed technical interviews. In 2021–2022, ran casual meetings and interviews myself, set KPIs such as scout messages sent and casual meetings held, and reviewed them regularly, growing the team to more than 10 full-time engineers.
2021–
Defined expected roles for each grade across design, operations, review, project management, and technical decision-making. Used for goal setting and reviews every six months, with two career tracks: specialist and manager.
2021–2024
Made the call to migrate and set up a team dedicated to it. In 2023, adopted a new backend built on Cloud Run and AlloyDB through Google Cloud’s Tech Acceleration Program. Worked hands-on on Terraform and infrastructure, and completed the move of the main products in February 2024.
2021
Decided to adopt KARTE and set up an environment where non-engineers can run A/B tests easily. Marketing and product managers now run their own experiments.
2024
Decided to adopt trocco and automated ad data transfers. Daily ad reporting that used to take one to three hours each morning now takes less than ten minutes.
2025–
Proposed Google Agentspace (now Gemini Enterprise) and worked on its infrastructure and agent development. Decided to introduce AI tools for engineers and shared AI news regularly at company-wide meetings so that using AI became the norm.
Yourmy Open Radio #1: Behind our Google Agentspace rollout (Japanese)
2010–2014
On the Rakuten Card member website, used by millions of people, handled new features from requirements through development and testing. Became team lead after working as an Oracle DBA, and won the company-wide monthly MVP award for shipping "Itsudemo Edy Charge".
2014–2017
As technical director for new businesses, owned budgets, development plans, and priorities. Hold a patent as lead inventor for a geofenced coupon system for brick-and-mortar stores.